Going on a trip with a rented vehicle is usually a convenient and hassle-free way to discover new places. But hey, accidents can happen, even with the best plans. It’s important to know how to handle such situations to keep yourself and your loved ones safe, and also to comply with legal and contractual obligations. In this blog, we’ll walk you through the steps to take if your rented vehicle gets into an unfortunate accident.
Prioritize Safety
The safety of you and your passengers should always be the top priority. If the accident is minor and there are no serious injuries, move the vehicle to a safe location, away from traffic if possible. Turn on hazard lights, set up warning triangles or flares, and take necessary precautions to prevent further accidents.
Check for Injuries
Assess the well-being of everyone involved in the accident, including passengers and people in other vehicles. If anyone is injured, call for emergency medical assistance immediately. Even if injuries seem minor, it’s advisable to seek medical attention to ensure no hidden or delayed injuries arise.
Call the Authorities
In the event of an accident, contact local law enforcement to report the incident. Provide them with accurate and detailed information about the accident. Many countries and jurisdictions require a police report for insurance claims and legal purposes, so it’s essential to involve the authorities.
Exchange Information
Exchange relevant information with the other parties involved in the accident. Obtain names, addresses, phone numbers, and insurance information from all drivers. If there are witnesses, collect their contact details as well. Be sure to document the make, model, and license plate numbers of the vehicles involved.
Document the Scene
Take photographs of the accident scene, including the vehicles, damage, and any relevant road signs or signals. This visual documentation can be valuable when filing insurance claims and providing evidence if needed. Additionally, note the date, time, and weather conditions at the time of the accident.
Contact the Rental Company
Notify the vehicle hire company as soon as possible. Most rental agreements require immediate reporting of accidents. Follow their instructions for the next steps, which may involve contacting their insurance provider. Provide accurate and comprehensive details about the accident to facilitate a smoother claims process. Fairview Vehicle Hire has a 24/7 emergency hotline for such situations, so be sure to save their contact information before your trip.
Understand Your Insurance Coverage
Review the insurance coverage provided by the rental company. Understand the terms and conditions, including any deductibles or limitations. Some credit cards also offer rental car insurance, so check if your credit card includes such benefits. Knowing your coverage can help you make informed decisions in the aftermath of an accident.
Seek Legal Advice if Necessary
If the accident results in disputes or legal complications, consider seeking legal advice. An attorney specializing in personal injury or vehicle accidents can provide guidance on your rights and responsibilities, ensuring you navigate the situation appropriately.
Follow Up on Repairs
If the vehicle is damaged and requires repairs, coordinate with the rental company to address the issues promptly. Keep detailed records of all communications and expenses related to the accident and repairs. This documentation will be valuable for insurance claims and any potential legal proceedings.
Getting into an accident with a rented vehicle can be pretty stressful, but knowing what to do can help ease some of the challenges. Make safety a priority, follow the legal requirements, and communicate effectively with the rental company for a smooth resolution. By staying informed and taking proactive steps, you can handle the unexpected with confidence and resilience.
